VybeMe
ExploreShopsTravelRide RatingsMy FavouritesLeaderboardStudent DealsMarketplaceVybe PointsIntegrationsSupport
0 ptsGB EN+ List

Legal

VybeMe policy pages and legal notices.

TermsPrivacySafetySeller CodeCookiesRefunds

© 2026 VybeMe. All rights reserved.

Legal

Terms of Service

Last updated: April 2026 · Effective immediately upon publication

These Terms of Service govern your access to and use of the VybeMe platform, including the website, mobile apps, digital goods, in-store features, map features, and any related Services. By creating an account or using VybeMe, you agree to these Terms. If you do not agree, you must stop using the Services.

1. Introduction

VybeMe Ltd operates a community platform connecting local shops, creators, and users. These Terms apply to all users worldwide, with additional protections for users under 18.

2. Who Can Use VybeMe

2.1 Minimum Age

You must be 13 or older to use VybeMe.

  • Users under 18 are automatically placed in Teen Mode, which cannot be disabled.
  • Users aged 18–19 (or 18–21 in the US) may be placed in Young Adult Mode.

2.2 Parent-Verified Child Accounts (PVC)

If you are under 18, a parent or guardian may link their account to yours. Parents are responsible for supervising minors.

2.3 Legal Eligibility

You may use VybeMe only if:

  • You can legally enter into a contract in your region
  • You comply with all local laws
  • You are not prohibited from using digital services

3. Your Account

3.1 Accurate Information

You must provide accurate information and keep it updated.

3.2 Account Security

You are responsible for keeping your login details secure and for all activity under your account. VybeMe is not responsible for losses caused by compromised accounts.

3.3 Account Suspension

We may suspend or terminate your account if you:

  • Break these Terms
  • Violate safety rules
  • Engage in fraud, harassment, or illegal activity
  • Endanger users or shops

4. Safety Features

4.1 Teen Mode

Users under 18 automatically receive:

  • Hidden profile visibility
  • No adult contact
  • Teen-safe map filtering
  • Restricted shop visibility
  • Avatar-only profiles
  • No adult-only rewards

These protections cannot be disabled.

4.2 Young Adult Mode

Users aged 18–19 (or 18–21 US) receive:

  • Full adult access
  • Optional privacy controls
  • Limited cross-age interactions
  • US-specific alcohol restrictions

4.3 Map Safety

VybeMe may hide or restrict:

  • Unsafe areas
  • Secluded locations
  • Government danger zones
  • Shops in restricted or unsafe zones

4.4 Rescue Button

The Rescue Button provides optional safety tools such as taxi links, Uber availability, navigation to public areas, and local non-emergency contact information. VybeMe does not provide emergency services.

5. Marketplace & Listings

VybeMe is not a seller. All transactions are strictly between users and shops.

5.1 User Responsibilities

Users must:

  • List only items they own
  • Provide accurate descriptions
  • Meet in public places
  • Follow local laws
  • Avoid private residences

5.2 Prohibited Items

You may not list:

  • Illegal items
  • Weapons
  • Adult-only products visible to teens
  • Dangerous or harmful goods

5.3 No Guarantees

VybeMe does not guarantee item quality, authenticity, availability, pricing, or delivery.

6. Verified Shops

Shops must meet safety requirements, location standards, conduct rules, teen-safety rules, and loot box rules. VybeMe may remove Verified status at any time.

7. Loot Boxes & Digital Rewards

7.1 Nature of Digital Goods

All digital goods (badges, cosmetics, loot boxes, achievements) are digital only, non-transferable, have no monetary value, and cannot be exchanged for money.

7.2 Loot Box Rules

Loot boxes must be redeemed inside Verified Shops, cannot appear in unsafe areas, cannot contain adult-only rewards, and must be age-appropriate. VybeMe does not guarantee reward availability.

8. Messaging & Interactions

8.1 Cross-Age Restrictions

  • Adults cannot message teens
  • Teens cannot message adults
  • 18-year-olds may message existing 17-year-old friends (temporary)
  • No new under-18 connections allowed

8.2 Unsolicited Messages

Users may not spam, harass, pressure others, or send unwanted promotions.

9. User-Generated Content

You are responsible for anything you post. You may not post:

  • Illegal content
  • Harassment or hate speech
  • Scams or fraud
  • Impersonation
  • Unsafe meet-up requests
  • Adult content visible to minors

9.1 License to VybeMe

By posting content, you grant VybeMe a worldwide, royalty-free license to display, host, modify (for formatting), and distribute within the platform. You retain ownership of your content.

10. Privacy

Your use of VybeMe is governed by the VybeMe Privacy Notice, which explains what data we collect, how we use it, how long we keep it, and your rights under GDPR. You must read the Privacy Notice separately.

11. Third-Party Services

VybeMe may use Mapbox, payment processors, and analytics tools. These services have their own terms. VybeMe is not responsible for third-party failures.

12. Disclaimers

VybeMe is provided "as is" without warranties. We do not guarantee continuous availability, error-free operation, accuracy of listings or shop data, safety of meetups, or safety of travel routes. You use the platform at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, VybeMe is not liable for:

  • User disputes
  • Item quality or authenticity
  • Injuries or damages during meetups
  • Losses caused by user behaviour
  • Lost profits or data
  • Indirect or consequential damages

Our total liability is limited to £50 or the minimum amount required by law.

14. Indemnification

You agree to indemnify VybeMe against claims arising from your content, your behaviour, your violations of these Terms, and your interactions with shops or users.

15. Changes to Terms

We may update these Terms at any time. Continued use of VybeMe means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of England & Wales. Disputes will be resolved in the courts of England & Wales.

17. Contact

For questions about these Terms: hello@vybeme.online

Related policies:

Privacy NoticeSafety PolicyCommunity GuidelinesProhibited Items PolicyRefund Policy