Legal
Last updated: April 2026 · Effective immediately upon publication
These Terms of Service govern your access to and use of the VybeMe platform, including the website, mobile apps, digital goods, in-store features, map features, and any related Services. By creating an account or using VybeMe, you agree to these Terms. If you do not agree, you must stop using the Services.
VybeMe Ltd operates a community platform connecting local shops, creators, and users. These Terms apply to all users worldwide, with additional protections for users under 18.
You must be 13 or older to use VybeMe.
If you are under 18, a parent or guardian may link their account to yours. Parents are responsible for supervising minors.
You may use VybeMe only if:
You must provide accurate information and keep it updated.
You are responsible for keeping your login details secure and for all activity under your account. VybeMe is not responsible for losses caused by compromised accounts.
We may suspend or terminate your account if you:
Users under 18 automatically receive:
These protections cannot be disabled.
Users aged 18–19 (or 18–21 US) receive:
VybeMe may hide or restrict:
The Rescue Button provides optional safety tools such as taxi links, Uber availability, navigation to public areas, and local non-emergency contact information. VybeMe does not provide emergency services.
VybeMe is not a seller. All transactions are strictly between users and shops.
Users must:
You may not list:
VybeMe does not guarantee item quality, authenticity, availability, pricing, or delivery.
Shops must meet safety requirements, location standards, conduct rules, teen-safety rules, and loot box rules. VybeMe may remove Verified status at any time.
All digital goods (badges, cosmetics, loot boxes, achievements) are digital only, non-transferable, have no monetary value, and cannot be exchanged for money.
Loot boxes must be redeemed inside Verified Shops, cannot appear in unsafe areas, cannot contain adult-only rewards, and must be age-appropriate. VybeMe does not guarantee reward availability.
Users may not spam, harass, pressure others, or send unwanted promotions.
You are responsible for anything you post. You may not post:
By posting content, you grant VybeMe a worldwide, royalty-free license to display, host, modify (for formatting), and distribute within the platform. You retain ownership of your content.
Your use of VybeMe is governed by the VybeMe Privacy Notice, which explains what data we collect, how we use it, how long we keep it, and your rights under GDPR. You must read the Privacy Notice separately.
VybeMe may use Mapbox, payment processors, and analytics tools. These services have their own terms. VybeMe is not responsible for third-party failures.
VybeMe is provided "as is" without warranties. We do not guarantee continuous availability, error-free operation, accuracy of listings or shop data, safety of meetups, or safety of travel routes. You use the platform at your own risk.
To the maximum extent permitted by law, VybeMe is not liable for:
Our total liability is limited to £50 or the minimum amount required by law.
You agree to indemnify VybeMe against claims arising from your content, your behaviour, your violations of these Terms, and your interactions with shops or users.
We may update these Terms at any time. Continued use of VybeMe means you accept the updated Terms.
These Terms are governed by the laws of England & Wales. Disputes will be resolved in the courts of England & Wales.
For questions about these Terms: hello@vybeme.online
Related policies: